Tel: +31 252-371-508

Main office and warehouse:
Rick Jansen Garden & Leisure
12 Venenweg
Zwanenburg- Amsterdam 1161 AK
The Netherlands
Tel: +31-20-497-6987
VAT Number: 388 3480 53


frequently asked questions

No, we do not have a maximum order value. We will process and ship your order within 24 hours (1 working day). You will receive the Royal Mail Shipping Notification within 48 hours.
Once you've placed your order delivery time is 3-4 business days. All orders are shipped from the EU.
£10,- flat delivery cost per order.   
We offer shipping for you under the DDP (Delivered Duty Paid) terms. The shipment must be cleared upon arrival in GB. However, we will take care of the customs clearance and any fees associated with this will be charged to us, the sender. This means that you will not incur any further charges.
We only sell the highest quality products available on the market. Our sleds will last decades. Officially the warranty lasts 3 years from the date of delivery, but you can contact us anytime for spare parts or assistance.
Our payment provider Mollie accepts all major payment methods: MasterCard, Visa, American Express, Diners PayPal etc.

Should you have any questions or suggestions, please send us an email. We will contact you on working days within 4 hours (daytime).