Is there a minimum order value?
No, we do not have a maximum order value.
How long would it take for me to receive my order?
Once you've placed your order delivery time is 3-4 business days. All orders are shipped from the EU.
How much is the delivery cost?
£10,- flat delivery cost per order.
How about VAT and Import duties?
We offer shipping for you under the DDP (Delivered Duty Paid) terms. The shipment must be cleared upon arrival in GB. However, we will take care of the customs clearance and any fees associated with this will be charged to us, the sender. This means that you will not incur any further charges.
How long does the warranty last?
We only sell the highest quality products available on the market. Our sleds will last decades. Officially the warranty lasts 3 years from the date of delivery, but you can contact us anytime for spare parts or assistance.
What payment options do you accept?
Our payment provider Mollie accepts all major payment methods: MasterCard, Visa, American Express, Diners PayPal etc.